Trustora - Company Reputation & Review Platform

About this software

Build a Professional Company Reputation Platform
Trustora is a complete PHP and MySQL/MariaDB platform for creating company directories, customer-review websites, reputation portals, complaint-resolution systems and business-verification platforms.

The platform allows customers to discover companies, submit genuine reviews, open complaints, follow businesses and receive reputation alerts. Businesses can claim profiles, respond to reviews, manage complaints, monitor analytics and collaborate with authorised team members.

Administrators receive a complete moderation and trust-management dashboard for handling companies, reviews, complaints, verification requests, appeals, security events, privacy requests and platform activity.

Main User Roles
Super Administrator
Business Administrator
Business Team Member
Customer
Reputation and Review Features
Company directory with categories and country support
Customer ratings and detailed reviews
Trustora reputation-score calculation
Unreviewed status for companies without approved feedback
Review moderation, deletion and restoration
Business responses to customer reviews
Company rankings and side-by-side comparisons
Reputation history and analytics
Complaint and Resolution Management
Customer complaint submission
Complaint priorities and status tracking
Customer and business messaging
Supporting evidence and private attachments
Response and resolution deadlines
Complaint archiving and restoration
Administrative complaint oversight
Business Features
Company-profile claiming
Business-verification workflow
Business team access and invitations
Review-response management
Complaint-management dashboard
Reputation analytics and reports
Company watchlists and alerts
Embeddable reputation widgets
Security and Privacy
Secure password hashing
Email verification
Two-factor authentication
Session and device management
Role-based access controls
CSRF protection
Security-event logging
Privacy Centre and data-request workflows
Account export and deletion tools
Administration
Company and review moderation
Complaint and trust-safety oversight
Safe archive and restore controls
Notification management
System health and diagnostics
Database backup controls
Developer API and webhook management
Website settings and operational tools
Installation
Trustora includes a branded eight-step web installer that checks server requirements, connects to MySQL or MariaDB, creates the database structure, configures the website, creates the first administrator account and locks the installer after completion.

The package supports installation in a domain root or subfolder and does not use domain locking or remote activation.

Public Demonstration
The live demonstration provides one-click access to Administrator, Business and Customer roles. Demo participant changes are automatically cleared after 24 hours.

Included with the Package
Complete PHP source code
MySQL/MariaDB database structure
Branded web installer
English documentation
Configuration guide
Cron-job instructions
Security and deployment checklist
Optional demonstration data